Course details
Course Details
View Courses

Level 5 Diploma in Health and Social Care Management with Professional Certificate in Customer Relationship Management

Course title: 

Level 5 Diploma in Health and Social Care Management with Professional Certificate in Customer Relationship Management

Course code:  LDIHASCMWPCICRM

Apply Now

Embark on a transformative journey with our Level 5 Diploma in Health and Social Care Management with a Professional Certificate in Customer Relationship Management. This comprehensive course delves into key topics such as healthcare administration, strategic planning, and customer relationship management. Through a practical approach, learners will explore real-world case studies and gain actionable insights to navigate the dynamic digital landscape. By combining the principles of health and social care management with customer relationship strategies, this course equips individuals with the skills needed to excel in the ever-evolving healthcare industry. Join us and unlock your potential for success in this rewarding field.
About Level 5 Diploma in Health and Social Care Management with Professional Certificate in Customer Relationship Management

Embark on a transformative journey with our Level 5 Diploma in Health and Social Care Management program, complemented by a Professional Certificate in Customer Relationship Management. Gain a comprehensive understanding of healthcare systems, leadership principles, and customer-centric strategies. Develop essential skills in managing healthcare facilities, fostering positive relationships with clients, and enhancing service delivery. Our dynamic curriculum equips you with the knowledge and expertise to excel in the ever-evolving healthcare industry. Elevate your career prospects and make a meaningful impact in the lives of others. Enroll today and take the first step towards a rewarding and fulfilling career in health and social care management.

Who is this course for?

Are you looking to advance your career in the health and social care industry while also gaining valuable skills in customer relationship management? Our Level 5 Diploma in Health and Social Care Management with Professional Certificate in Customer Relationship Management is the perfect course for you.

This course is designed for individuals who are already working in the health and social care sector and are looking to take their career to the next level. According to the Office for National Statistics, the health and social care sector is one of the largest employers in the UK, with over 1.6 million people working in the industry.

Key Benefits of the Course:
Enhance your knowledge and skills in health and social care management
Gain a professional certificate in customer relationship management
Improve your career prospects and earning potential
Stay ahead of the competition in a rapidly growing industry

Whether you are a healthcare professional looking to move into a management role or a manager seeking to enhance your skills, this course will provide you with the tools and knowledge you need to succeed in the dynamic and challenging field of health and social care management.

Career path

html
Career Roles Key Responsibilities
Health and Social Care Manager 1. Overseeing the delivery of care services
2. Managing staff and resources
3. Ensuring compliance with regulations
Customer Relationship Manager 1. Building and maintaining relationships with customers
2. Resolving customer issues and complaints
3. Developing customer retention strategies
Duration

The programme is available in 2 duration modes:

    • 6 months
    • 9 months
Course content
    • Managing Quality in Health and Social Care
    • Managing Finance in Health and Social Care
    • Human Resource Management in Health and Social Care
    • Managing Communication in Health and Social Care
    • Partnership Working in Health and Social Care
    • Research Project in Health and Social Care
    • Managing Service Delivery in Health and Social Care
    • Managing Safeguarding in Health and Social Care
    • Managing Risk in Health and Social Care
    • Professional Certificate in Customer Relationship Management
Assessment

Assessment is via assignment submission

Fee structure

The fee for the programme is as follows:

    • 6 months - Accelerated mode @ GBP £1350
    • 9 months - Standard mode @ GBP £1050
Fee payment plans

The programme offers following fee payment plans:

    6 months programme
    ● Payment option (a): GBP £450 x 3 monthly instalments
    ● Payment option (b): GBP £1282.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

    9 months programme
    ● Payment option (c): GBP £210 x 5 monthly instalments
    ● Payment option (d): GBP £525 x 2 quarterly instalments
    ● Payment option (e): GBP £997.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)
You will be taken to our secure course booking page, where you can select a suitable payment plan.
Enquire now
Request free information instantly

Email Address

Captcha: What is 9+7?

The fastest way to get answers from us.

Key facts

● The Level 5 Diploma in Health and Social Care Management with Professional Certificate in Customer Relationship Management is a comprehensive program that equips students with the necessary skills and knowledge to excel in the healthcare and social care industry.
● This course focuses on developing students' understanding of health and social care management principles, customer relationship management strategies, and effective leadership techniques.
● Upon completion of this course, students will be able to effectively manage healthcare facilities, implement customer-centric approaches, and lead teams to deliver high-quality care services.
● The Level 5 Diploma in Health and Social Care Management with Professional Certificate in Customer Relationship Management is highly relevant in today's healthcare landscape, where customer satisfaction and quality of care are paramount.
● This course is designed to meet the needs of professionals looking to advance their careers in health and social care management, as well as individuals seeking to enter the field with a strong foundation in both management and customer relationship skills.
● One of the unique features of this course is its focus on integrating customer relationship management principles into the healthcare and social care context, providing students with a competitive edge in the industry.
● Students will also have the opportunity to gain practical experience through case studies, simulations, and real-world projects, allowing them to apply their knowledge in a hands-on setting.
● Overall, the Level 5 Diploma in Health and Social Care Management with Professional Certificate in Customer Relationship Management is a valuable qualification that prepares students for successful careers in the dynamic and rewarding field of health and social care management.
Why this course?

A Level 5 Diploma in Health and Social Care Management with a Professional Certificate in Customer Relationship Management is essential for individuals looking to advance their career in the healthcare industry. This qualification provides the necessary skills and knowledge to effectively manage health and social care services, while also focusing on building strong relationships with customers and service users.

According to the Office for National Statistics, the healthcare and social assistance sector is one of the fastest-growing industries in the UK, with a projected growth rate of 15% by 2029. This indicates a high demand for qualified professionals in health and social care management roles, making this diploma an invaluable asset for career progression.

Industry Projected Growth Rate
Healthcare and Social Assistance 15%

Insights

Become a Reflexology Expert with the Advanced Level 3 Diploma In Reflexology (Course unavailable)


Maximizing Your Performance in Futurequals Level 4 Diploma For Associate Ambulance Practitioners


The Ultimate Guide to Nvq Level 3 In Health And Social Care Equivalent


Become a Healthcare Expert with Hlt33115 Certificate Iii


Top Tips for Success in Futurequals Level 4 Diploma For Associate Ambulance Practitioners


The Ultimate Guide to Excelling in Online Nvq Level 3 Health And Social Care


The Ultimate Guide to Level 5 Diploma In Leadership And Management Health And Social Care


Essential Skills for Online Nvq Level 3 Health And Social Care


The Ultimate Guide to Level 4 Diploma in Health and Social Care Management with Professional Certificate in Change Management


Top Tips for Excelling in Nvq Level 3 In Health And Social Care Equivalent


Elevate Your Career with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


Elevate Your Skills with Futurequals Level 4 Diploma For Associate Ambulance Practitioners


Top Reasons to Choose Hlt33115 Certificate Iii for Your Career


Expert Advice for Navigating Nvq Level 3 In Health And Social Care Equivalent


Transform Your Future with Hlt33115 Certificate Iii


Essential Resources for Futurequals Level 4 Diploma For Associate Ambulance Practitioners


Transform Your Skills with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


Insider Secrets to Succeeding in Nvq Level 3 In Health And Social Care Equivalent


Discover the Ultimate Reflexology Techniques with Level 3 Diploma In Reflexology (Course unavailable)


Proven Strategies for Passing Nvq Level 3 In Health And Social Care Equivalent


The Future of Healthcare: Trends to Watch for Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


Best Practices for Completing Online Nvq Level 3 Health And Social Care


Mastering Nvq Level 3 In Health And Social Care Equivalent: A Step-by-Step Guide


Best Practices for Balancing Work and Study in Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


Best Practices for Completing Nvq Level 3 In Health And Social Care Equivalent


Take Your Career to the Next Level with Hlt33115 Certificate Iii


Top Tips for Success in Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


Strategies for Succeeding in Online Nvq Level 3 Health And Social Care


Unlocking Your Potential in Online Nvq Level 3 Health And Social Care


The Key to Mastering Online Nvq Level 3 Health And Social Care


Maximizing Your Learning in Online Nvq Level 3 Health And Social Care


Proven Strategies for Managing Stress During Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


Top Strategies for Success in Level 4 Diploma in Health and Social Care Management with Professional Certificate in Change Management


The Complete Overview of Nvq Level 3 In Health And Social Care Equivalent


Master the Art of Healthcare Marketing with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


Best Practices for Studying Futurequals Level 4 Diploma For Associate Ambulance Practitioners


Must-Have Resources for Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development Students


Unleash Your Potential with the Top Reflexology Course Level 3 Diploma In Reflexology (Course unavailable)


Achieve Success in Healthcare with Hlt33115 Certificate Iii


Expert Advice for Futurequals Level 4 Diploma For Associate Ambulance Practitioners


The Ultimate Guide to Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


The Ultimate Guide to Level 4 Diploma in Health and Social Care Management with Professional Certificate in Organizational Development


Key Benefits of Earning a Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


Expert Advice for Online Nvq Level 3 Health And Social Care


Unleash Your Potential with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


Transform Your Career with the Elite Reflexology Certification Level 3 Diploma In Reflexology (Course unavailable)


The Key to Acing Futurequals Level 4 Diploma For Associate Ambulance Practitioners


Take Your Reflexology Practice to the Next Level with Level 3 Diploma In Reflexology (Course unavailable)


Unlock Your Future in Reflexology with the Premier Training Level 3 Diploma In Reflexology (Course unavailable)


Top Strategies for Success in Level 4 Diploma in Health and Social Care Management with Professional Certificate in Organizational Development


Excel in Healthcare Communication with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


Top Tips for Success in Online Nvq Level 3 Health And Social Care


Stay Ahead of the Curve with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


Master the Art of Reflexology with the Best Course Level 3 Diploma In Reflexology (Course unavailable)


Essential Skills for Success in Nvq Level 3 In Health And Social Care Equivalent


Essential Skills for Thriving in Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


The Ultimate Guide to Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


Best Practices for Success in Level 5 Diploma In Leadership And Management Health And Social Care


Unlock the Secrets of Successful Healthcare Management with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


Expert Advice on Choosing a Specialization in Level 3 Foundation Diploma in Health and Social Care with Professional Certificate in Child Development


Discover the Best Practices in Health and Social Care Management with Level 7 Diploma in Health and Social Care Management with Professional Certificate in Healthcare Marketing and Communications


99%+ Pass Rate across all Diploma/ Degree courses

We offer OfQual accredited Health and Social care Courses to individuals, groups, employers and organisations delivered 100% online.

Image
Image
//another way to do//